Privacy Policy
Effective Date: September 30, 2025
Last Updated: September 30, 2025
LED Lighting Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, subscribe to updates, or become a customer.
1. Information We Collect
We may collect the following categories of information:
Marketing & Website Interactions
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Name, email address, phone number, company name
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Marketing preferences (email or SMS opt-in)
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Website usage data (IP address, browser type, pages visited, via cookies or analytics tools)
Customer & Project Data
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Site audit notes
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Energy usage data, photos, and site address
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Employee contact information
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PG&E bills, Service Account ID numbers, and meter numbers
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Customer’s business tax ID and billing address
Billing & Payment Data
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Payment information processed via ACH bank transfer
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Related financial records (invoices, tax documents)
We do not store customer credit card or bank account details.
2. How We Use Information
We use collected information to:
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Provide access to gated content (e.g., webinars, guides)
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Send newsletters, promotional emails, or SMS updates (if you opt in)
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Design retrofit proposals and project plans
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Apply for PG&E On-Bill Financing, BayREN rebates, and AESC rebate programs
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Manage project installations with licensed contractors
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Process billing and maintain tax-compliant records
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Evaluate historical project data to analyze energy savings
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Comply with legal and regulatory requirements
We will only use project data for marketing case studies or testimonials if a customer has explicitly opted in.
3. How We Share Information
We do not sell or rent your personal information. We may share information as follows:
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PG&E, BayREN, and AESC: To process financing or rebate applications.
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Licensed Contractors/Installers: To complete project work (non-financial data only).
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Service Providers: Vendors who provide cloud software, email, SMS, or accounting services.
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Legal or Regulatory Authorities: As required by law, subpoena, or regulatory compliance.
4. Data Storage and Security
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Data is stored on encrypted company laptops and cloud software that uses industry-standard security.
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Access is restricted to authorized personnel only.
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Records are retained up to 7 years for tax and audit purposes.
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Payment processing is handled via ACH bank transfer; no credit card or bank account details are stored by us.
5. Your Choices
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Email Marketing: You may unsubscribe at any time using the “unsubscribe” link in emails.
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SMS Marketing: You may opt out at any time by replying STOP to a text message.
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Cookies: You can refuse or disable cookies in your browser settings.
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Case Studies/Testimonials: Your data will only be used if you have opted in to provide consent.
6. Children’s Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
7. California & Other State Privacy Rights
If you are a California resident (or live in a state with similar privacy laws), you may have rights to:
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Request access to the personal information we have collected about you.
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Request deletion of your personal information, subject to legal/tax retention requirements.
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Opt out of certain uses of your information.
To exercise these rights, please contact us (see Section 9).
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
LED Lighting Solutions